Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you make a donation through this website in support of the Patients Care Fund at Mayo University Hospital.

By using this website or making a donation, you agree to the collection and use of your information as described in this Privacy Policy.

1. Who

This website is operated to raise funds for the Patients Care Fund at Mayo University Hospital.

2. Information We Collect

When you make a donation or contact us, we may collect the following information:

  • Your name.

  • Email address.

  • Telephone number (if provided).

  • Postal address (if provided).

  • Donation amount.

  • Date and time of your donation.

  • Payment confirmation from our payment provider.

We do not collect or store your full debit or credit card details. Payments are securely processed by our third-party payment provider.

We may also collect limited technical information when you visit our website, including:

  • IP address.

  • Browser type.

  • Device information.

  • Cookies and similar technologies.

  • Website usage information.

3. How We Use Your Information

We use your personal information to:

  • Process and acknowledge your donation.

  • Administer the fundraising campaign.

  • Enter you into the draw where applicable.

  • Contact draw winners.

  • Respond to enquiries.

  • Maintain financial records.

  • Comply with legal and regulatory obligations.

  • Improve our website and services.

We will only use your personal information where we have a lawful basis to do so under the General Data Protection Regulation (GDPR).

4. Draw

If your donation qualifies you for entry into a draw, we will use your contact details solely to administer the draw and contact winners.

If you are picked, we may publish your first name and county (or similar limited information) where required by law or for transparency.

5. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with:

  • Our secure payment processing provider.

  • Website hosting and IT service providers.

  • Professional advisers where necessary.

  • Regulatory authorities where required by law.

All third-party providers are required to protect your information appropriately.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We will only keep your personal information for as long as necessary to:

  • Administer donations.

  • Complete the draw.

  • Meet our legal, accounting and regulatory obligations.

  • Resolve disputes where necessary.

When your information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under the GDPR, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information where appropriate.

  • Restrict or object to certain processing.

  • Request a copy of your data in a portable format.

  • Withdraw consent where processing is based on consent.

Some of these rights may be limited where we are legally required to retain certain information.

9. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

The latest version will always be available on this website, together with the effective date shown above.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.